Job Title: WIRELESS NETWORK SENIOR ENGINEER Location: Woodmead THE SUCCESSFUL APPLICANT WILL BE RESPONSIBLE FOR, AMONG OTHERS, THE FOLLOWING FUNCTIONS: Level 1/Level 2 technical support service to the customers independently or jointly with remote technical support team Handle customer service request, get customer voice, track and close the requirement in time Precaution check, Software/hardware rectification, and software update/upgrade Perform troubleshooting and emergency recovery to support the Operations and Customer Support teams Desired Experience & Qualification NOTE: Own transport and valid Driver’s License essential THE SUCCESSFUL APPLICANT MUST HAVE THE FOLLOWING QUALIFICATION, EXPERIENCE AND KNOWLEDGE Bachelor’s degree or above At least 2 years relevant working experience Specialization: Electronics science, Telecommunication, Information Technology(IT) Working experience in engineering or technical support in telecommunication industry is preferred Exposure to Wireless Network Understanding of Telecommunication network architecture from terminal to internet Responsible for Wireless network products Maintenance in the field of eNodeB (4G) / gNB (5G) / Network Management (OSS, MAE) Product in South Africa. Datacom basic knowledge, such Ethernet, IP Hands-on skills with extensive experience in the troubleshooting and solving 4G and 5G network related issues
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