Main purpose of the job:
To co-ordinate and control all activities pertaining the effective functioning of the Quality Assurance systems including document control and auditing.
Preferred Requirements:
- Matric (Gr. 12)
- A qualification in food technology or food science or Dairy Specific Diploma.
- Quality and Food Safety Management Systems Certificate.
Knowledge:
- Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Food Safety Standards Basic knowledge of Food Safety standards and legislation. (HACCP/ISO principles and practices)
- Internal Auditing Knowledge of internal auditing processes and practices for food manufacturing environment.
- Sensory Evaluation - Knowledge of methods to conduct taste tests and score products accordingly and consistently.
- Knowledge of Woolworths specific procedures and practices for sampling of food products.
- Knowledge and understanding of WW specific processes, practices and standards to handle customer complaints.
- Fair Cape Specific Processes and Practices Knowledge of specific job-related internal processes and practices such as RTM, Customer Complaints, Document Management, Reporting Systems
Skills:
- Documenting/Recording Information recording, storing, or maintaining information in written or electronic form.
- Auditing skills the ability to monitor and recognise out of specification data or control points
- Administration skills, ability to translate information into practical document formats.
- Ability to deal with individuals at all levels.
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