NEW EMPLOYMENT AVAILABLE

Title: Aftermarket Sales Specialist

Area: Newcastle

Industry: Material Handling Equipment

Ref No.: TRG 2148

Salary: Market related TCTC available/negotiable

Start Date: As soon as possible

An opportunity for an experienced AFTERMARKET SALES SPECIALIST is required for permanent employment based in Newcastle.

The purpose of this position is to ensure the achievement of After Sales targets and objectives aligned with business objectives and GP targets. To ensure achievement of new business objectives, managing and expanding existing client base through personal performance and customer relationship management.

The individual in this role will be responsible for the following functions:

The promotion of aftermarket services and value-added products in line with company targets and objectives to increase Revenue growth and profitability.
Managing a positive Customer experience and satisfaction
Targeting and conversion of new Business accounts in the After Sales Department

DUTIES & RESPONSIBILITIES:

Promotion and selling of Aftermarket services, Parts, Accessories, Rental offerings, Service Contract offerings, Tyres, Driver Training, Load Testing and inhouse engineering.
Overall responsibility to achieve sales, growth, and profitability targets in an assigned sales territory.
Contact new and existing customers to discuss their needs, and to explain how these needs could be met (training etc)
Visiting new customers to ensure safe operation of forklifts according to set standards and legal requirements by promoting Driver Training and load testing.
Inform and resolve customers'' questions about products, prices, availability, product uses and credit terms.
Quote prices, credit terms and other specifications.
Emphasise product features based on analyses of customers needs and on technical knowledge of product capabilities.
Prepare sales contracts for orders obtained and submit orders for processing.
Assist with resolution of debtors disputes and assist with cash collections.

EDUCATION, QUALIFICATION, EXPERIENCE & SKILLS: