AI Developer - South Africa
intelligentplacement
An exciting career opportunity exists in Somerset West, Cape Town for an AI Developer within the IT industry. The primary purpose of the Ai developer is to monitor site hardware and resolve re-occurring issues with a proactive approach while focussing on improving day to day automated solutions. Furthermore, they maintain, improve and continuously develop monitoring and RMM tools actively utilized by the company with the primary focus on automation and EEVA Ai development. Lastly, they provide factual metrics and analytics from monitoring RMM tools utilized by the company to ensure accurate reports are generated and provided to all clients, showcasing a clear value proposition to the company client base. Key Performance Areas: General Operational Duties Communication and Monitoring Proactive Issue Resolution Research and Development Additional Duties: Work with Sales and Ai departments to help identify and develop new solutions. Advising customers on how best to use solutions provided. Support Solutions and Sales team with solution selling into prospective account base Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition Effectively identify client needs for future product enhancements (if not offered by existing solutions) Education and Skills: Matric and relevant degree or certification in information technology Relevant university degree in Information Technology will be advantageous Professional IT certifications such as A, N, NSE 1,2,3 & 4, Zoho, Connectwise Automate, PABX (Yeastar), Mimecast and MCSE Interpersonal skills: such as telephone skills, communication skills, active listening and customer-care. Experienced in automation tools such as scripting / Ai Previous experience in development and RnD role Proven ability to innovate and provide proactive solutions Ability to identify re-occurring issues Diagnosis skills of technical issues. Ability to multi-task and adapt to changes quickly. Self-motivated with the ability to work in a fast-moving environment. Proven work experience in solutions implementation Ability to forge strong, long-lasting relationships with other senior executives Ability to creatively explain and present complex concepts in an easy to understand manner Solid technical background with understanding and/or hands-on experience in technologies offered as part of solutions designed by the company Excellent presentation and creativity skills Valid driver’s license, own transport, and willingness to travel Minimum Experience: Minimum 5 years’ services desk / customer care experience working in an IT infrastructure and hardware environment with the focus on monitoring and development of proactive preventative solutions. Package: Market related Vacancy Reference no: CPT002987 Closing Date: 27 April 2020 To apply for the above-mentioned position, please apply on our Website www.intelligentplacement.co.za/vacancies also add your profile picture to your CV. If you don’t hear from us within 3 weeks of your application, please consider your application unsuccessful.
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