Essential Requirements:
- Knowledge of Confluence, Jira and Bitbucket/GitHub
- Knowledge of Ansible Core and Ansible Automation Platform/Ansible Tower
- Basic knowledge of framework Agile Working Model
- Basic knowledge of Virtualisation technologies such as VMWare
- Basic knowledge of Private Cloud solutions
- Basic knowledge of Windows Server
- Basic knowledge of Dynatrace
- Basic knowledge of Splunk
- Basic knowledge of containerization technologies such as podman, Docker, Kubernetes and OpenShift
- Basic knowledge of Directory Access Manager (DIVA)
- Basic knowledge of Intelligent Storage Orchestration Environment (iStore) and Active Directory Gruppentool (ADGR)
- Basic knowledge of ITIL and ITSM such as Problem-Incident-Change processes
- Basic knowledge of ITSM Suite
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
Qualifications and Experience Required:
- Degree in Information Systems or equivalent experience
- Experience with Ansible Core and Ansible Automation Platform (or Ansible Tower/AWX)
- Experience with Linux (RHEL, Ubuntu, SLES)
- Experience with coding and scripting (Bash, PowerShell etc) (Advantageous)
- Experience with Cloud Technologies (AWS, Azure)
- Experience with Red Hat Satellite (Advantageous)
- Any Linux certification such as RHCSA (Advantageous)
- ITIL certification (Advantageous)
- Minimum of 2 years of configuration management and automation experience
- Minimum of 2 years of ITIL work experience
- Minimum of 2 years of Scrum work experience
- Minimum of 2 years of operating system administration work experience.
Duties:
- Create, manage and operate IaC withTerraform
- Perform operating system and Ansible Automation Platform lifecycle management
- Interact with Enterprise GitHub for version control and Git branching strategy
- Track and update Jira user stories to ensure due dates are met
- Assist to ensure stability of systems and adherence of the team to Groups Operations standards.
- Ensure quality and up to date content of the knowledge base for the sub-product
- Ensure quality and up to date content of the Sub-Product and compliancy required documentation
- Perform housekeeping/monitoring/managing of the Ansible Automation Platform focusing on stability/performance as well as cost optimization.
- Manage Problem, Incident and Change process for dedicated ITSM service
- Willing to do standby and work on weekends if needed
- Keep documentation up to date in all relevant systems (e. g. as is configuration CMDB/Application Instance Wizard, to be configuration Connect IT, knowledge database resolveIT)
- Attend and moderate operation meetings
- Coordinate external contractors
- Manage security vulnerabilities
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