Ass F&B (Food & Beverage) Manager - Johannesburg
PRIMARY JOB PURPOSE Based in the Northern Suburbs of JHB This role supports the Food and Beverage Manager by managing all Food & Beverage outlets. Managing staff performance and service levels in all department areas. Is responsible for the efficient and effective staffing of the department. KEY RESPONSIBILITIES • Assumes responsibility as “Duty Manager” for the Club whilst on duty. • Manages all food cost, beverage cost and operating equipment, then investigates variances. • Implements staff development and training initiatives to improve service levels and staff morale. • Visible and attentive to members and guests by doing walking abouts, assessing service levels and checking staff performance. • Holds regular meetings with various managers and supervisors to resolve department challenges, to maintain or improve the service levels to members and guests. • Conducts staff performance appraisals as and when required. • Implements corrective action for staff in consultation with management. • Manages proper accounting records and reconciles the point-of-sale systems and member revenues. • Prepares payroll submissions to be reviewed and signed off by Food &Beverage Manager or Club Manager. • Addresses member and guest complaints whilst on duty, then advises the Food & Beverage and Club Managers about appropriate corrective actions taken. • Carries out all objectives, duties, and tasks as per the job description and assigned by management. PERSONAL ATTRIBUTES& SKILLS • Independent thinker with strong leadership and mentoring abilities. • Strong communication skills (written and verbal). • Driven, interpersonal skills ability to build relationships. • Responsible and trustworthy. • Computer literate in Microsoft office, Jonas and Jarrison. • Budgeting and forecasting skills will be an advantage. • Available to work shifts and flexible hours. ASSISTANT FOOD & BEVERAGE MANAGER MINIMUM / PREVIOUS EXPERIENCE • Previous experience in a Club environment (an advantage). • 4 years’ experience in a similar role. • 3 years’ Managerial experience QUALIFICATION • Minimum Matric/ Grade 12 Certificate • Tertiary qualification in Hospitality Management and Food and Beverage environment. (preferred
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