Assistant General Manager - Upmarket Restaurant - Johannesburg - Johannesburg
Team Leadership and Management: Provide strong leadership and direction to the front of house and back of house teams. Foster a positive and collaborative work environment, promoting teamwork and professional growth. Conduct regular staff meetings and training sessions to ensure alignment with restaurant standards and goals. Operational Excellence: Ensure adherence to all safety and hygiene standards, including food safety protocols and cleanliness guidelines. Oversee the implementation of standard operating procedures (SOPs) for restaurant facilities, including opening, closing, and cleanliness procedures. Manage cash handling procedures, including petty cash and waiter cash-ups, with meticulous attention to detail. Guest Experience Management: Uphold the highest standards of service excellence, ensuring memorable dining experiences for our guests. Handle guest feedback, including compliments and complaints, with professionalism and efficiency. Maintain a welcoming and inviting environment, overseeing ambiance management and décor standards. Financial Management: Assist in developing and executing strategies to meet financial targets and control costs effectively. Monitor inventory levels, conduct stock counts, and implement rotation and storage practices to minimize waste and maximize profitability. Collaborate with the management team to plan and execute promotions, campaigns, and specialty offerings. Administrative Tasks: Manage rostering and scheduling of staff, ensuring adequate coverage for all shifts. Assist in the ordering and receiving of supplies, verifying accuracy and quality of products received. Prepare and analyze reports on key performance metrics, identifying areas for improvement and implementing solutions.
Apply Now
Facebook
WhatsappRelated Jobs
CW 415016 - RESTAURANT MANAGER / GENERAL MANAGER - Johannesburg
...
FOH Manager (JB4317) - Central Johannesburg
FreeRecruit
...
Food & Beverage Manager Sandton - Sandton
CSG Resourcing Ltd
...
Food and Beverage Manager - Sandton R500000 per annum - Sandton
CSG Resourcing Ltd
...
Restaurant General Manager – Sandton - Sunrise
Restaurant Staff
...