Minimum Requirements: BCOM Degree or minimum 2-year Diploma in International shipping Minimum of 2 years work experience in an import export environment Experience in Customs, Import, Export, Veterinary, PVOC (advantageous) FMCG Perishable Food background (advantageous) Responsibilities: Liaise with all stakeholders to plan and confirm the full order process, through each milestone event. Communication with customers, suppliers, transporters, shipping lines and clearing agents. Arrange and apply for all regulatory certificates, permits and inspections, as required. Complete all shipping documentation in accordance with SARS / SARB requirements. Close interaction with internal cross-functional teams across the Supply Chain. Perform research into global trading situations and statutory requirements. Make recommendations on where opportunities exist to improve the current import/export process. Liaise with the planning teams to ensure stock availability and avoid out of stock situations for import/export stock holdings. Update the planning trackers with the appropriate import/export information. Review alternate scenarios to address exceptions in the import/export process. Dealing with queries, customer requests and problem solving. Investigate route-cause analyses and corrective actions. Participate as an integral member of cross functional teams to deliver import / export orders as planned. Leveraging your decision making to drive optimal business practise, while improving time, costs, and process.
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