Title: Automation Analyst Contract: Till Dec 2024 (with renewals in 12 months increments) Industry: Financial Services Environment: Hybrid (2 days on site in Pinelands, Cape Town) The Automation Analyst is responsible for discovering, modeling, and documenting value-driven process requirements using the BPMN standard. This role involves modeling and automating basic value-driven process requirements using Chorus. The Automation Analyst will analyze all process requirements as a whole to define the optimal way of implementing them. They are heavily involved in the initial process definition and leading process owners and process-leading users to consensus, seeking ways to accelerate business value through process optimization. Additionally, this role supports process-leading users in running the test plan that certifies the Bizagi solution is ready for implementation in the production environment. Business Requirements Analysis: Engage with business stakeholders to analyze and gather business requirements. Process Modeling: Identify the AS-IS process and evolve it into the TO-BE model using BPMN standard notation. Process Design and Development: Design and develop business processes that drive value. Process Automation: Automate basic processes using Chorus. Process Improvement: Lead efforts to improve business processes and optimize performance. Testing and Validation: Define and support the test plan, ensuring the Bizagi solution is ready for production. Performance Measurement: Identify and enforce delivery of KPIs and SLAs. BPMN Standard Notation: Strong knowledge and proficiency in using BPMN standard notation for process modeling. Process Improvement Methodologies: Exposure to Six Sigma or lean methods and change management principles. Process Design: Experience in process design, including requirements gathering and process decomposition. Automation Tools: Good knowledge of Chorus and Compass for process automation. Analytical Skills: Strong critical analysis and reporting skills. Facilitation Skills: Effective process facilitation skills to lead stakeholders to consensus. Communication: Excellent communication and interpersonal skills to engage with various business stakeholders.
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