Responsibilities:

Logging of claims onto the NATURAL system and ensuring that all required documentation and member details are correct.
Compiling statistics and maintaining departmental schedules.
Sorting faxes/emails before sending them for scanning.
Collecting mail daily.
Sorting and distributing of incoming mail/correspondence.
Tracing member's records on the system and phoning beneficiaries or companies, where necessary.
Transferring correspondences to different departments.
Opening and allocation of claims for the department.
Requesting of duplicate IRP5/IT3A certificates.
Requesting Metro/Castledex files from the relevant department.
Updating of Nomination Forms onto the system.
Processing of funeral advance payments.
Assisting and following all reasonable instructions given by the Supervisor and Team Leaders.

Requirements: