REQUIREMENTS- Grade 12, Qualification in business Administration advantageous
- Min 5 years Proven experience in a related role with strong administration and excel skills .
- Understanding of financial management, including budgeting and reporting.
- Knowledge of procurement regulations, ethical practices, and industry trends - must be willing to open containers and check on stock in the containers.
- Excellent organizational and time-management abilities.
- Effective written and verbal communication skills and preferably knowledge of industry- specific regulations
- Good interpersonal skills and not be afraid to pick up the phone and call customers and service providers.
- Methodical and deadline driven.
- Ability to manage quotes and follow up on quotes with customers.
- Provide support to the branch manager and operations team.
- Team player and willing to assist team members.
DUTIES Operations - Control and manage the Repairs and Maintenance processes and procedure for the branch. Includes proper filing of all documentation.
- Submit daily Timesheets for the branch
- Assist Branch Manager with overlooking and controlling of the yard activities.
- Ensure that monthly unit inspections and stock counts are done and submitted to Head Office on time.
- Request quotes from suppliers for maintenance or transport.
- Prepare the purchase requisition for quotes received from suppliers and submit to procurement
- Facilitating communication between the branch, other departments and management, ensuring that the information flows smoothly
Customer Service - Assist with loading quotes on Syrinx.
- Ensuring that the branch provides excellent customer service and keeps customer informed of deliveries, collections and maintenance schedules.
- Liaising with customers daily to check on service delivery and customer satisfaction
- Address customer concerns, inquiries and resolve issues in a timely and professional manner
- Resolving all customer queries related to invoices and statements. Escalate all matters that cannot be resolved.
Stock control - Ensure weekly stock counts of the branch stores for materials is done.
- Open containers and check on stock in the containers.
- Discrepancies need to be investigated and reported
- Implement inventory management that allows accurate tracking of stock levels
- Conduct regular physical audit of the stock and compare physical inventory with what's recorded in the "system"
Financial Management - Sending invoices to Finance for payment of suppliers after work is completed
- Manage the debtors book and make sure that this does not fall behind and attend to outstanding accounts. Escalate all matters that cannot be resolved.
- Analyze Financial reports to identify areas of improvement
Salary: R22 - R25k CTC, Medical Aid and Provident fund compulsory, negotiable dependent on experience
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