Branch Supervisor Gauteng - Gauteng
BA Personnel
BA Personal as a specialist in our field of expertise with extensive experience in placing niche and specialized roles both Nationally and Globally, is known for attracting and representing high caliber candidates. Our clients are diverse Leaders in their respective Industries and Representatives across all business sectors. Excellent opportunity for a highly experienced BRANCH SUPERVISOR. Management of all the DAF retail branch activities (inventory, parts sales, workshop and customer satisfaction) Develop and maintain customer relationships. Report on non-compliances and implement remedial actions. Implementation of policies and procedures. Jointly develop and train branch staff for future growth. Ensure profitability with monthly targets are achieved. Compile monthly branch reports and forecasts. Ensure compliance to strategic plans. Financial targets are achieved Achievement of regional sales targets Implementation of effective control measures Compliance to minimum CSI targets set for divisions on sales, workshop and parts. The company Health, Safety, Environment and Quality targets are achieved and enforced. Main Purpose of Jobs Manage customer support and service and assume overall responsilbity for the success of the branch, including budgets and revenue targets as assigned. Key Stakeholders Technicians, Repair S hop Assistants, Administrator: Services, Administrator: Inventory, Sales Representatives (parts), contractors' clients and suppliers Dimensions /- 15 employees Inventory of /- R10 million Parts revenue of /- R17 to 20 million p.a. Workshop revenue of /-R5 million p.a. Key Compentencies/ Skills Good leadership to drive a team towards achieving set targets. Good interpersonal skills Must be competent to lead a diverse team of technical and sales staff. Staff motivation. Team development. Innovation in organisation, business, and opportunity development Customer-focused service orientated individual with a solid trucking background. Must have knowledge of DAF systems. Communication – Ability to work with people at different levels within the organization. Problem solving – Ability to solve problems independently Grade 12 certificate; Commercial degree/Diploma; Minimum 5 years' management experience; Transport, workshop, sales and marketing skills; Knowledge of the heavy transport market.
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