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Business Admin - Bloemfontein

Job Purpose: The main purpose of this job is to perform various administrative and clerical tasks to support our sales department & other departments within, which includes Reception, Accounts and Warehouse when needed. Job Dimensions: Sales admin duties: Provide secretarial and administrative support to the sales team. Use computer word processing, spreadsheet and database software to prepare reports and documents such as quotations, invoices and statements. Assist with driving messages (e.g. event registrations) Request cancelations & credits of orders placed. Following up and tracking urgent deliveries and providing feedback and PODs/invoices when requested. Assist the sales team with quotations and orders. Attending product training sessions and sales meetings. Setting up appointments and travel arrangements when needed. Providing feedback to customers General administration Assisting in other departments when needed. Reception duties: · Answering and distributing incoming calls and messages correctly. · Welcoming walk-in guests · General administration Debtors duties · Processing payments received. · Sending statements · General administration Warehouse duties: Receiving, Picking, packing, boxing and labelling of orders. Accurate packing of stock onto shelves and within the warehouse. Ensure the accurate scanning and invoicing of orders. Assist customers/couriers when collecting orders and confirm payments made. Mark orders as ‘collected’ when out on deliveries. Escalate problematic issues promptly to the supervisor. Report any infringement, accident, notice of service, loss of stock, damage of stock, hijacking or any other important issue to your supervisor immediately. Inform sales department of orders not collected and action cancellations/credits Execute Rectron standards of excellence in your daily duties Ensure good housekeeping Ensure accurate stocktake procedure General administration duties Other duties as required by your line Manager Core Competencies: The candidate must possess the following capabilities: Adept in Technology Ability to effectively navigate and use a Windows based PC Use specific IT systems to account for payments and access details Microsoft Word: Basic Word features Microsoft Excel: Basic Excel features Microsoft Outlook: Sending/receiving emails, out of office settings, scheduling meetings, attachments Skype for Business: Sending/receiving messages Effective Communication Clear, professional communication Friendly and positive attitude Getting back to stakeholders timeously Manage expectations with stakeholders Teamwork Organization Time management Prioritizing of tasks Planning and organizing Multi-tasking Active listening Skills: Listening to customers and directing calls to correct departments Listening to and effectively analyse problems as they arise Proactively find solutions to problems using all available resources Knowing when to ask for help Ability to work under pressure Anticipates Needs Complete important tasks without needing to be asked Takes initiative to support the business Skills & Competencies (general job knowledge and skill sets) Well-disciplined individual Detail-orientated Good numeracy skills / Analytical Apply Now
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