Business Analyst - Cape Town City Centre
- Analyse Business requirements.
- Capture user stories and validate with customer.
- Provide Onboarding User training.
- Attend Daily Standups.
- Attend UAT sessions if needed.
- Continuous discovery (e.g. continuous improvement analysis).
- Develop training material (user guides, instructional videos).
- Experience in ServiceNow platform.
- Strong business analysis skills for requirements gathering and process optimization, problem-solving abilities for technical issues, and project management capabilities for implementation and support.
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