Duties and responsibilities - Work independently with users to define concepts, under direction of senior business analyst and Business Solutions Architect.
- Serve as the conduit through which requirements flow between Business and the IT stakeholders. Communicate clearly and have the skills and the ability to interact professionally with a diverse group: executives, managers, and subject matter experts.
- Elicit requirements using various business analysis techniques. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into detail, abstract up from low-level information to a general
understanding, and distinguish user requests from the underlying true needs.
- Documenting business, functional and non-functional requirements, including mapping
processes and producing user guides.
- Develop the appropriate templatised business analysis artefact using plain language.
- Assist testing team with the creation of test scripts, execution thereof and the
management of on-going testing of solutions and their release.
- Building and fostering strong and healthy relationships with project stakeholders and
sponsors.
- Successfully engaging in multiple initiatives simultaneously.
Experience & Qualifications - BSc or BA degree in Information Systems.
- A CCBA qualification or a Diploma in Business Analysis is advantageous.
- 3 -5 years of relevant Digital Business Analysis experience.
- 3 5 years large enterprise or e-business systems experience.
Competencies and Skills - Strong stakeholder focus.
- Able to build, manage and maintain relationships.
- Excellent communication skills.
- Able to make sound decisions.
- Entrepreneurial.
- Good organizational skills.
- Excellent ability to solve problems.
- Resilience and able to cope with Pressure and Change.
- Analytical capability
- Team player with a very strong work ethic.
- Ability to work independently.
- Technical understanding of IT infrastructure
Advantageous: - Exposure to marketing channel tools such as Sendgrid / Mailchimp
- Experience with Content Management Systems such as Sharepoint or Wordpress
- Property Industry experience
- Web - Script / Development / Management experience
- Data analytics / Power BI
Working conditions
This role requires an incumbent with a willingness to work occasionally outside of normal business hours, to meet the teams deadlines and work in a highly pressurized work environment.
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