RESPONSIBILITIES:- Collaborate with stakeholders to understand and gather business requirements;
- Conduct workshops, interviews, and surveys to detail system specifications;
- Develop detailed documentation of user requirements, functional specifications, and system designs;
- Maintain updated records of processes, workflows, and standard operating procedures;
- Create training documentation for changes and new implementation;
- Analyse business processes and user needs to propose continuous improvements;
- Evaluate potential digital solutions for viability and alignment with business objectives;
- Work with the digital solution engineers to drive the digital transformation strategy;
- Act as a bridge between stakeholders and the technical team, ensuring clear and effective communication
- Present findings and solutions in a clear and concise manner to non-technical stakeholders;
- Track project progress, ensuring that deliverables are completed on time and within scope;
- Incorporate change management components in all work activities that introduces change;
- Create test cases and dashboards for the testing phase;
- Participate in solution testing and validation processes;
- Ensure that the final product aligns with business requirements and meets quality standards;
- Stay updated with the latest trends, tools, and best practices in the digital solutions domain;
- Proactively suggest new tools or methods to improve efficiency and productivity.
REQUIREMENTS:- Knowledge of agile methodologies and tools;
- Bachelor's degree in Business, Information Technology, Computer Science, or a related field;
- Minimum of 5 yearsâ experience as a Business Analyst, preferably within a digital or IT environment;
- Strong analytical, problem-solving, and critical thinking skills;
- Proficient in MS Office.
PERSONAL ATTRIBUTES:- Ability to work in a team and independently;
- Internal and external networking;
- Business acumen;
- Integrity and values;
- Leading digital change;
- Immaculate time keeping;
- Attention to detail;
- Excellent communication skills (verbal and written);
- Interpersonal skills;
- Networking skills;
- Deadline driven.
APPLICATION GUIDELINE:- No external email applications will be accepted.
- Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.
- FlySafair reserves the right
                   * Not to proceed with this vacancy
                   * To appoint the selected candidates based on its operational requirements.
- Reference number â JHB000825
Preference will be given to members of under-represented designated groups.
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