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Business Development Manager - South Africa

Our client is looking for a Business Development Manager to join their team,

The objective of the Business Development Manager is to grow the company revenue, profitability and trading
base through achieving a forwarding sales target on an area specific basis.

Responsibility:

  • Customer Relationship Management

    • Maintain on-going relationships with new and potential customers and sales partners.

    • Work jointly with operations, offices, partners and affiliates to grow the ICF client base

    • Establish appropriate internal relationships and communication with relevant functional areas to enhance customer satisfaction, improve service delivery and ensure customer retention.

  • New Business

    • Target achievement (Agreed cost to company target)

    • The acquisition of new customers

    • Generation of quality leads

  • Sales Calls

    • 8 customer engagements per week

    • Log customer engagements within MDS

  • Data analysis

    • Analyse and report on sales opportunities on a monthly basis to understand emerging trends within the market and industry.

    • Ensuring timeous communication to BDE, informing of any potential changes within the customers business, industry and potential risk to ICF.

    • Provide accurate monthly sales pack data to be used within ROSE calculation

  • MDS Quality

    • All client records should always be maintained with updated accurate customer details pertaining to:

    • Customer contact details

    • Contact name, email, current telephone number and job title

    • Opportunity naming conventions including correct verticals, sub verticals and revenue products.

    • Accurate Estimated closing dates

    • Accurate Client Revenue projections

Skills:

  • Excellent Communication and presentation skills

  • Strong analytical skills

  • Strong Networker

  • Team player but also self-sufficient

  • Willingness to acquire new skills and gain knowledge

  • Work well under pressure, adhere to deadlines and be a self-starter

  • Ability to work independently and be a team player simultaneously

  • Must take ownership of the position, be dedicated and innovative

  • Geographical and geopolitical knowledge, ability to interface and communicate with different cultures is

  • essential

  • Good client relationship management, communication and presentation skills

Qualifications:

  • Matric

  • Tertiary qualification in Logistics or Marketing Management or similar degree/diploma/qualification (Freight Forwarding Industry)

  • Microsoft office Excel, Word, PowerPoint, Outlook and Cargo-wise 1

  • Minimum 5-8 years experience in International Freight Management

  • Minimum 3-year experience in managerial position

  • Good understanding of Import/Export procedures and Incoterms

  • Valid drivers License and own vehicle

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