Duties & Responsibilities
- Acquire New Business for both Air and Sea.
- Facilitate processing of credit application
- Implementation (New and existing client)
- Client Servicing
- Record client information
- Report on Sales Activities
- Cost freight movements and prepare service estimates
- Comply with the requirements of the quality management system
Desired Experience & Qualification
Knowledge & Experience
- 5 years working experience as a sales representative in a service industry of which at least last 3 consecutive years were in the clearing and forwarding industry
- Servicing & marketing principles & practice. International Trade principles & practice
- External business environment. Company service charge rates
- Tariff calculation concepts
- Company terms of payment
- CRM. Computer literacy(MS Office Package)
- Carrier & depot conditions of trade
- National currencies and international codes. INCO Terms
- Verbal communication advanced
- Business opportunism. Presentation & Negotiation
- Client/service orientation. Situation analysis & problem solving
- Judgment & decision making. Creative & innovative thinking
- Interpersonal sensitivity
Attributes
- Customer service orientation - Able to handle a demanding customer environment.
- Good problem-solving and decision-making skills.
- Dynamic self-starter that works independently.
- Ability to handle pressure.
- Can communicate within the team and contribute to the overall success of the team.
- Adaptable as this is a constantly changing environment.
Qualifications
- Matric
- 1 year Sales and Marketing related qualification at NQF level 5
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