Call Assistant/Booking Agent - Bryanston - R 192 000 PA R 192 000 PA - Bryanston
Match-Up Pty Ltd
Seeking young dynamic ladies to join our expanding team of Call Assistants (Booking Agents) Are you chatty and good with clients on a call? Then this role is for you. Potential for earning is very high. Call Clients to schedule appointments Precise diary management Answer incoming calls and responding to Client emails Educating Clients on company and appointment expectations Provide product and service information to Clients Identify and escalate issues to supervisors System management on applicable software Route calls to appropriate resources Document all call information according to standard operating procedures Recognise, document, and alert the management team of trends in Client calls Follow up on Client calls where necessary Complete call logs and reports Other duties as assigned Job-specific competencies: Knowledge of Client Service, Practices and Principles Excellent data entry and typing skills Superior listening, verbal, and written communication skills Ability to handle stressful situations appropriately Flexible and dynamic High school diploma/Matric Certificate Proficient in relevant computer applications R 192 000 PA
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