Our client is seeking a Call Centre Agent to join the Port Elizabeth team, · Provide friendly and efficient service to customers on inbound and outbound calls · Be a first point of contact to handle and resolve customer complaints on our loan products· Identify and escalate issues appropriately · Ad-hoc administrative jobs for management · Grade 12· Minimum 1 year call centre experience, preferably gained in the micro-lender / banking industry· Proficient in MS Office· Excellent telephonic skills, Liezel Harrington
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