Call Centre Agent Marshalltown, Johannesburg - Conlee Developments - Marshalltown

We seek highly motivated and results-oriented Sales Consultants to join our growing team and play a key role in our transition to a more streamlined and effective sales model. This is an exciting opportunity for individuals with a passion for the real estate industry to leverage their expertise and interpersonal skills to connect with qualified clients, secure property viewings, and facilitate successful homeownership applications.We seek highly motivated and results-oriented Sales Consultants to join our growing team and play a key role in our transition to a more streamlined and effective sales model. This is an exciting opportunity for individuals with a passion for the real estate industry to leverage their expertise and interpersonal skills to connect with qualified clients, secure property viewings, and facilitate successful homeownership applications. Responsibilities: Prospect Generation and Qualification: Utilize proven telemarketing techniques to generate leads and connect with potential clients from various sources (including those received from marketing). Conduct in-depth client consultations to understand needs, assess financial eligibility (good credit required), and pre-qualify for mortgage options (utilizing FLISP subsidies if applicable). Collect essential client documents for pre-screening and qualification purposes Forward complete client documentation packages (including credit score check authorization) to Admin for processing. Client Relationship Management: Build rapport and establish trust with qualified clients. Provide exceptional customer service throughout the sales process. Clearly communicate property details, benefits of homeownership, and address client concerns effectively. Client Management and CRM (New): Utilize our Customer Relationship Management (CRM) system to effectively manage all assigned leads. Update client information and status within the CRM system to ensure accurate and up-to-date records. Generate reports on sales activity and performance metrics using the CRM system. Property Viewings and Applications: Work collaboratively with internal team to: Notify clients of their credit check status. Establish preferred viewing areas and availability. Book viewing appointments for clients. Schedule and assist team to conduct property viewings for qualified clients, showcasing the value proposition of each property. Assist clients with understanding the application process for homeownership. Guide clients through the mortgage application process and ensure all required documents are submitted accurately and completely. Follow-Up and Re-engagement: Maintain communication with clients who do not qualify initially due to credit score issues. Provide resources or guidance to help clients improve their creditworthiness (if possible). Re-engage with these clients once their credit situation improves to explore potential future homeownership opportunities. Grade 12 Minimum 2 years of experience in a call centre MS Office Excellent communication and interpersonal skills to interact with a variety of stakeholders. R 6500 basic, plus commission Apply Now

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Call Centre Agent Marshalltown, Johannesburg - Marshalltown

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