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A reputable and well established Road Freight and Logistics company is looking to appoint a Call Centre Operator to join their dynamic team. The successful applicant will be required to work in 8 hour shifts. The hours per shift will be from 06h00 to 14h00, 14h00 to 22h00 and 22h00 to 06h00. Job Description: You will be responsible to arrange the appropriate truck dealership to repair the truck or to do the maintenance work and arrange for an approved service provider to do the repairs. Provide regular feedback to the respective fleet controller on the status of repairs. Complete the breakdown book with all relevant information and ensure the admin person has the book first thing in the morning (07h30) in order to compile the breakdown report. Responsible to direct drivers where to fill up with diesel at approved diesel filling stations when the drivers call or sms in to seek approval Approve the request to fill diesel and provide authorisation number to the driver. Capture the fleet number, Litres, date and time and kilometres on the DATATIM system. Responsible to capture the client from, client to, departure time, load mass and departing kilometres of each truck loading at a client. Capture the arrival time at the client for offloading and entering against the open load the offloading kilometres, time and load mass. Monitor all trucks and ensure they continue to drive on the designated route. Take corrective action in calling the driver to enquire the reason/s for any unauthorised deviations from designated routes. Inform the Fleet Operator of any driver deviations from designated routes. Minimum Requirements: Matric/Grad 12. Attention to detail Able to work shifts Previous call centre experience would be an advantage Salary and Benefits: Total Cost to Company: Market related PLEASE NOTE THAT TRINITY RECRUITMENT, HAS NOR WILL EVER CHARGE CANDIDATE MONEY, AT ANY STAGE DURING THE PROCESS OF RECRUITMENT. DO NOT BECOME A VICTIM TO FRUADSTERS. Should you not hear from us within 4 weeks please consider your application unsuccessful. Apply Now

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