Attend to inbound and outbound calls Sell funeral policies Work towards achieving over and above targets of 7-8 sales per day Accurate capturing of policy details Attend to client queries Amendment of policies Client / policy retention Work within fit and proper requirements Must haves: Valid and completed Matric Call centre certificate RE 5 certificate is an advantage DOFA date and certificate 120 FAIS credits related qualification is and advantage No less than 1 year Call Centre agent experience in an Outbound environment selling funeral covers at Insurance company
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