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CALL CENTRE SALES AGENTS - JHB - Sandton

Futurelink National Staffing

Our client, based in Sandton JHB, is looking for a well-spoken and assertive individual to join their company as a sales agent. No experience required Training will be provided. No cold calling Leads provided weekly. Handle inbound and outbound calls to and from customers. Manage and resolve customer complaints – escalate if necessary. Identify and escalate issues to supervisors. Provide product and service information to customers. Transfer/direct calls to appropriate resources once the sale/transaction is qualified. Document all call information according to standard operating procedures. Follow up customer calls where necessary. Complete call logs and reports on system with attention to detail and accuracy. Other duties as assigned by Management. Grade 12/Matric or equivalent N qualification Clear ITC and criminal record Fluent in both Afrikaans and English Proficient in relevant computer applications - Microsoft Word, Excel, Email and Internet Grade 12/Matric or equivalent N qualification Clear ITC and criminal record Fluent in both Afrikaans and English Proficient in relevant computer applications - Microsoft Word, Excel, Email and Internet Apply Now
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