Camp Manager (Bayete - Phinda) - Hluhluwe
&Beyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single &Beyonder makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason we choose &Beyonders very carefully they are the strength and the future of this company.
KEY OUTPUTS
- Managing stock control and orders
- Managing Bar service and control
- Management of guest delight activities
- Management of guest experience
- Overall hospitality and food
- Overseeing general appearance and management of maintenance issues
- Staff Skills Development
- Drive community development projects in conjunction with the Africa foundation
- Understand & manage budgets, GPs & finances
- Knowledge and understanding of PAN Strat
- Managing all reservations and bookings
KNOWLEDGE REQUIRED
- Knowledge or experience in running a camp as well as previous experience in the hospitality industry
- Hotel Management Degree or equivalent beneficial
- Any relevant qualifications would be beneficial.
- Valid, unendorsed South African drivers licence.
SKILLS REQUIRED
- Management skills
- Front office experience
- Good knowledge of food and wine
PREVIOUS WORK EXPERIENCE REQUIRED
- Minimum of two years experience.
- Experience running a Lodge or Camp beneficial
PERSONAL CHARACTERISTICS
- Good interpersonal skills
- Sense of urgency
- Passionate about guest delight
- Attention to detail
- Diligence and self motivation to meet deadlines and keep on top of your job
- Willingness/ability to share information and teach and inspire others
- The ability to co-ordinate the day to day operations of a camp to provide superior service and quality to the guests
- Ability to manage conflict without aggression
- The ability to remain calm under stress
- Attention to detail
This is a permanent live-in position, based at Phinda Transport to/from leave cycles is the successful candidates own responsibility
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