QUALIFICATIONS At least five years' equivalent work experience as an IT Infrastructure Analyst Work within international teams Team player skills Ability to present ideas in business-friendly and user-friendly language Highly self motivated and directed, with keen attention to detail Proven analytical and problem-solving abilities Ability to effectively prioritize tasks in a high-pressure environment Ability to conduct technical researches and market analysis Good time- and self-management RESPONSIBILITIES MS System Center Configuration Manager (SCCM) MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Device management technologies Mobile Device Management (MobileIron) SFTP - SSH File Transfer Protocol (also known as Secure File Transfer Protocol Microsoft LAPS - Local Administrator Password Solution Zscaler support Jump Desktop - ‎ (RDP, VNC, Fluid) MS NDES - Network Device Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software Deployment ABOUT US EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals. QUALIFICATIONS At least five years' equivalent work experience as an IT Infrastructure Analyst Work within international teams Team player skills Ability to present ideas in business-friendly and user-friendly language Highly self motivated and directed, with keen attention to detail Proven analytical and problem-solving abilities Ability to effectively prioritize tasks in a high-pressure environment Ability to conduct technical researches and market analysis Good time- and self-management RESPONSIBILITIES MS System Center Configuration Manager (SCCM) MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Device management technologies Mobile Device Management (MobileIron) SFTP - SSH File Transfer Protocol (also known as Secure File Transfer Protocol Microsoft LAPS - Local Administrator Password Solution Zscaler support Jump Desktop - ‎ (RDP, VNC, Fluid) MS NDES - Network Device Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software Deployment ABOUT US EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals. Apply Now

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