Car Rental Supervisor â CPT Int. Airport - - South Africa

Requirements

Ability to do SHIFT WORK
Matric (valid drivers license)
Clear CREDIT record on the credit bureau.
Computer literate in Word and Excel
Min 2 years supervisory experience managing staff
Ability to multi-task in a pressurised environment
Essential to be very well groomed and spoken
Bilingual in English and Afrikaans

DUTIES:

Working under pressure managing a team consisting of car rental agents and administrators
Extensive customer service and delivering superior service
Meet and Greeting of Clients
Training of staff
Understanding all options available to clients and being available to problem solve with problems that could occur
Dealing with clients locally and from overseas
General administration duties linked to all areas of the business
Ensuring excellent quality control with all vehicles
Upselling of various products available
Buiding excellent relationships with clients
Ensuring the team can work efficiently and effectively to the best top standards

Salary: R dependent on experience,plus company car and petrol

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