Cash Centre Manager- Durban - Durban
Fidelity Services Group
Branch Manager - Cash Processing FCS Durban Reporting to the Cash Processing Regional Manager The above position is vacant at Durban, reporting to the Cash Processing Regional Manager. The overall purpose of this position is to maintain the entire daily operation of the branch and to ensure all feedback has been given and queries resolved as per contractual agreement between the parties. Minimum Requirements: Matric (Grade 12) Must be able to function in a stressful environment with daily challenges Excellent people management skills Excellent time management skills Excellent Excel and Word skills Excellent client relationship skills Cash center processing experience Stock and consumable experience Investigations experience ISA Platform experience Must be able to deal on a professional level with clients Key Performance Areas: (not totally inclusive): Processing of client`s funds – ATM, retail - manual and device experience Queries relating to treasury and teller differences Feedback to clients and support department Treasury balancing Float checks Management of staff members Accepting overall responsibility for the centre and its performance Time and attendance (Payroll) knowledge of BPSI Daily stock submissions Monthly stock orders Daily operational meetings Management of Queries Processing platforms Daily Operations of a Cash Centre Other personality attributes: Must be able to multi-task Must be willing to accept responsibility and accountability for all queries A hands on person with exceptional time management skills Must be able to address and resolve any staff challenges which may arise. We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria. Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
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