Our client based in Camperdown, KwaZulu-Natal is currently seeking a Claims Administrator to join their team.

Objective:

The main objective of the Claims Administrator is to work with the Claims Manager and Assistant Claims Manager with regards to all logistics claims received. They will play an essential role within the framework of the Claims department, focusing on the efficient handling and processing of claims.

Duties include, but are not limited to:

All administrative duties regarding damage claims
Claims to be processed within 24 hours from receipt - all supporting documents must be attached
Creating purchase orders for suppliers and preparing invoices for payment by the accounts department
Liaising with drivers regarding damages to obtain a comprehensive and up-to-standard driver statement
Liaising with driver trainer to create awareness of risk areas
Investigate each claim and make recommendations on risk areas and note the root cause
Ensuring a signed Acknowledgement of Debt is timeously loaded on the system
Consistent follow-ups with panel beaters rand clients regarding status of repairs
Updating of damage register
Reporting of risk assessments on a weekly, monthly and year-to-date basis
Establish when drivers are more prone to damages in relation to their duty schedule
Identification of trends and the reporting thereof with the aim to prevent losses
Adhering to company policies and procedures, as well as assisting management with claims

Requirements: