Responsible for collating, processing, and negotiating insurance claims. They will work with policyholders, insurance companies, and other parties to ensure the timely and accurate resolution of claims.

Receive and review insurance claims
Sending out, registering and settling claims timeously
Efficient planning and organization of administration
Answering telephone calls, emails and corresponding proficiently
Investigate claims by gathering information from policyholders, witnesses, and other sources.
Negotiate claim settlements with policyholders, insurance companies, and other parties.
Communicate with policyholders, agents, and other stakeholders to provide updates on claim status and address questions and concerns.
Maintain accurate records of claims and related documentation.
Adhere to company policies and procedures, as well as regulatory requirements.
Meet or exceed performance standards for quality, productivity, and customer service.

Qualifications (Non-Negotiable!):

Matric Non-Negotiable
Driver's License and own vehicle
Minimum 10 years of experience in claims administration or claims negotiation in the short-term insurance industry.
Completed NQF4 Accreditation in Short Term Insurance
Class of Business: Personal & Commercial Lines
Motor and Non-Motor Claim experience
FAIS Compliant
Proficient in Microsoft Office and other relevant software.
Ability to work independently and as part of a team.
Excellent Written and Verbal Communication Skills

Salary: Negotiable - Dependent on experience

***Only shortlisted candidates will be contacted*** Apply Now

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