Claims Advisor: Non Motor - Midrand
Sanlam
Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what-ifs” of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay’s core values Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you Minimum Qualification Required Grade 12/Standard 10/NQF 4 Minimum Experience Minimum Experience Required Minimum 2 years administrative experience Deliverables include, but will not be limited to Must be highly proficient in dealing with clients at all levels Must have Non motor claim experience Excellent administrative skills Good communication skills Organised Professionalism Self-disciplined Self-motivated Analytical Desire to excel Problem solving skills and solution oriented Flexibility Ability to multi-task and cope with pressure Attention to detail Able to work flexible hours Customer focus Active listening skills Team player Follow up (must be able to establish procedures to monitor that which has been promised and delivered) Fluent in more than one language (English and Afrikaans a must, Vernacular an advantage) Competencies Required Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Knowledge and Skills Claims administration Claims settlements Payment approval and rejections Operate within claims guidelines and compliance Personal Attributes Self-development - Contributing independently Decision quality - Contributing independently Plans and aligns - Contributing independently Manages conflict - Contributing independently Build a successful career with us We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development. Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Turnaround time The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Deadline to apply: 29 March 2024. Our commitment to transformation At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.
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