Claims Controller Tygervalley - Cape Town Region
RNB Placements
Our client, a leading fruit exporter has this role for a person who will report to the Supply Chain Manager. • Liaison between internal departments, i.e., Quality, Finance, Product, Marketing and Supply Chain • Liaison externally with insurance brokers and third-party Key Persons, i.e. shipping lines and other service providers • Compiling internal policy guidelines and communication thereof to relevant parties (Guideline/Manual on end-to-end claim process) • Restructuring internal workflows of department, incl. setting of targets and benchmark service delivery outcomes • Investigating deviations and actual incidents, manage "building" of claim pack and record gathering process • Staying up to date with marine & risk insurance industry trends, networking, attending relevant workshops and events, ensuring Company stays abreast of industry movements • Appointment of survey companies per region vs global strategy, benchmarking survey company costs, strengths to determine appointment thereof • Evaluate and interpret survey reports received along with different internal departments • Claim status reporting - various • Manage the entire Marine Insurance and third-party claim process . • Supply Chain Compliance - ensure all contracts with service providers are updated and maintained • General Supply Chain functions Education & Experience: B degree or similar will be advantageous, combined with at least 5 years related work experience, ideally in fruit/ FMGG/maritime environment.
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