Claims Technician - Johannesburg
FirstRand
Job Description Dear Future, Claims Technician The role requires you to administrate claims on service plans, maintenance plans and warranties. Are you someone who can: Claims administration and control Interact positively with groups or teams and participate to a learning and growth culture where information is actively shared Document and load all repair quotes onto client policy or contract Produce high quality work, by adhering to predefined standards and procedures and in accordance with compliance and governance standards Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service Act responsibly with work related resources to contribute to cost containment Continuously assess own performance through seeking timely and clear feedback and request training where appropriate Identify and utilise opportunities to assess and improve own performance Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation Communicate all claims and queries to customers You will be an ideal candidate if you: Red Seal Certificate 2 to 3 years’ experience Insurance experience advantageous You will have access to: Opportunities to network and collaborate A challenging working environment Opportunities to innovate We can be a match if you are: Adaptable and curious Have a proven successful track record. Thrive in a collaborative environment Are you interested to take the step? We look forward to engaging with you All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. Job Details Application Closing Date 15/03/24 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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