Cleaning Manager Gauteng - Gauteng
Excellerate Services Ltd
Purpose of the Job: The Contract Manager will report to the Key Accounts Manager. The primary responsibility of the Contract Manager is to assist with the day-today managing of on-site cleaning personnel as well as ensuring excellent Client service delivery as per Company Standards. KEY RESPONSIBILITIES: • Enforce the Company's ‘Code of Conduct' • Ensure an efficient and effective operation of the Site • Handle and resolve staff and client complaints • Carry out duties and tasks as per Site Job Description • Take a proactive approach to Cleaning-related matters • Communicate with staff, public, client and management with regards to cleaning needs • Assist with training of on-site cleaning personnel • Provide administrative support to management • Ensure effective and efficient rostering of cleaning personnel • Investigate on-site allegations and report on findings accordingly MINIMUM REQUIREMENTS: • Matric Certified • 5 years of experience in the Cleaning Industry • 3-5 years of direct management experience • Fluent in English • Knowledge of the Cleaning Industry regulations including Operational and Client requirements COMPETENCIES: • Excellent verbal and written communication Skills • Excellent leadership qualities • Excellent Reporting Skills • Excellent management skills Market Related
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