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Client Contact Liaison Officer - Musgrave, Durban (Administration) - Durban

Employ Africa are seeking motivated and enthusiastic administrative candidates to contribute to the growth and development of our Business Sales Department.

Job Duties:

  • Contact potential clients using information provided from the Client Data spreadsheet and insights from the Client Data Collator.
  • Make cold calls to potential clients, navigating through gatekeepers and different departments to identify the relevant person to speak with regarding Employ Africa's services.
  • Demonstrate persistence and resilience in reaching out to potential clients consistently, understanding that each rejection brings them closer to success.
  • Possess a proactive attitude and the drive to perform repetitive tasks with enthusiasm and determination.
  • Develop excellent telephonic skills and maintain a professional and personable demeanour during interactions with potential clients.
  • Learn and understand the services and benefits offered by Employ Africa to effectively communicate them to potential clients.
  • Continuously update and maintain accurate records of client interactions and progress in the client contact database.
  • Collaborate with team members to strategize and optimize client outreach efforts.
  • Stay updated with industry trends and changes to tailor communication approaches accordingly.
  • Provide feedback and insights to improve the effectiveness of client contact strategies and processes.
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