Client HR Administrator - Johannesburg
LRI Invest
Description Job Description Department :- Operations CLIENT HR ADMINISTRATOR (based Johannesburg) Reporting remotely to Client HR Operations Manager (based UK) As Client HR Administrator, you will play a crucial role in ensuring the seamless functioning of our HR operations and services to clients. You will be responsible for various administrative tasks and research projects, supporting the HR team (in UK and South Africa) and delivering exceptional services to our clients. Please note this is not an internal HR role, its providing external HR services as a consultancy function. Key Responsibilities: Background Screening: Coordinate and manage background screening processes for clients using third-party service providers. Ensure timely and accurate completion of background check report, adhering to company and legal standards. HR Inbox Management: Efficiently manage the shared HR inbox, responding to enquiries, answering where you can, or redirecting messages to the appropriate team members. Prioritise and escalate issues as needed to ensure timely resolution. Employee Data Management on HRIS: Accurately add new employees and upload documents to the HR system for clients. Update and maintain client employee records, ensuring data integrity and confidentiality. Inputting payroll and benefits data. Reporting: Utilise the HR system to generate monthly reports. Spreadsheet Maintenance: Create and maintain spreadsheets to track various HR-related activities, such as background screening status, and other relevant metrics. Research and other support: Assist the team by conducting research on HR-related topics and finding templates for various HR documents as per teams’ and client needs. Email Handling and Writing: Handle the writing of HR emails, including but not limited to welcome emails to new employees. Ensure the accuracy and compliance of all written communications. Payroll: provide payroll data to the payroll team as required to manage client starters, leavers and other changes. Produce letters of salary changes for clients. Skills and Experience: 6 months to 1 year previous HR administration experience in any aspect of HR that has led to good understanding of the employee life cycle and the works of the HR function A proven track record in proactive process driven administration Experience in a Customer Services role (internal or external customers) Commercial mindset Enjoys and works well in a team (partly remote) Strong organizational and multitasking skills Uses own initiative and exercise sound judgment Excellent English language written and verbal communication skills Attention to detail and commitment to maintaining confidentiality Proficient with Microsoft Office, Word, Excel and PowerPoint
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