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Client Support Consultant (CH1029) - Stellenbosch

Our client, who developed a financial wellness and inclusion platform that allows employees early access to already earned wages, is looking for Client Support Consultants.

Requirements:

  • Min 3 year’s working experience with Customer Success Services
  • Experience in working with contracts (Service level agreement).
  • Good Communication skills and must be able to build good relationship with clients. (Proficient in the English language
  • Facilitate and manage a successful onboarding process of new clients
  • Good computer skills
    • MS Office (Word, Excel, PowerPoint)
    • Power BI (advantageous)
  • Good understanding of Accounting, Debtors or other Finance processes e.g., Approve Account statements (invoices) and follow up on unpaid Account statements (invoices)
  • Attention to detail.
  • Good team player

Other :

  • Be able and available to attend client launches.
  • Must live near Stellenbosch. Must be in office 90%
  • Own reliable transport (advantageous)

General:

  • Only shortlisted candidates will be contacted. Should you not hear from us after 30 days you may consider your application unsuccessful
  • In keeping with our client’s employment equity requirements, only South African citizens will be considered.
  • Please include your current salary and salary expectations.
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