Your role purpose will be to fulfil various administrative and support duties within a fast- paced environment> You will also serve as a key entry point for networks and billers, the role will provide support across various business development and sales functions. This role requires quick turnaround times and willingness to assist with various tasks impacting client relationships.

Other duties include but are not limited to:

Onboarding billies, ensuring that workflow and system requirements are met (this includes completing documents, performing compliance and KYC checks, and uploading of all supporting information)
Identify correct onboarding process for billers and direct accordingly
Manage various portals and inboxes, ensuring compliance with specifications for applications
Escalate any issues to the customer relations manager where necessary
Update of biller details on the Onboarding and Integration workflow system
Perform compliance checks on billers requesting changes to their current profile
Forward relevant documentation to Accounts department for sign-off
Assist with preparing tender files according to the company standard for Tenders

Education: