Jobs in Go!

Job Description Retail Marketing Head Office currently holds a 5-month Fixed Term Contract vacancy for a Coordinator: Leads. Applicants are welcome to apply internally directly to the below link by no later than 26/03/2024. https://motus.erecruit.co/candidateapp/Jobs/Browse.aspx Should your application be short-listed, you will be contacted for an interview and/ or a psychometric assessment. If you have not received an invitation to attend an interview by 29/03/2024, please consider your application unsuccessful. Position Overview Key objectives of the role: Lead management support & co-ordination in order to ensure that all leads reach the dealers timeously; Ensure leads are processed effectively; Play a crucial role in maximizing the conversion of leads into sales. Specific Role Responsibilities Key objectives of the role: Sales & Service follow-up calls; Lead qualification follow-up calls; Monitoring lead systems; Processing failed leads; Monitoring backup leads & loading failed leads into the lead system; Drawing lead reports from lead systems; Managing unactioned, pending & lost leads; Identifying hot leads, leads with poor data quality & win back leads and communicating with dealer & divisional management in this regard; Monitoring customer feedback system & communicating with dealer & divisional management regarding unactioned complaints. Qualifications and Experience Experience Required: Prior experience within the Automotive industry advantageous. Skills and Personal Attributes Key skill requirements: Proficiency in working with systems, particularly CRM or lead management systems; Excellent telephone etiquette to effectively communicate with potential customers; Knowledge of Excel for data analysis and organization; Meticulous attention to detail to ensure accuracy in lead handling; Ability to thrive in a team dynamic, collaborating effectively with colleagues; Strong communication skills for interacting with dealers and divisional management; Strong written skills for clear and concise communication. Apply Now

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Jobs in Go!