Job Requirements

Develop and maintain sound technical knowledge in respect of the Companys coffee machine offering, including the following machine types:
- Domestic
- Vending
- Commercial

Accurately diagnose and meet customers service, maintenance, and training needs.
Complete coffee machine installations.
Service, maintain and clean customers coffee machines, both at the workshop and on site at customers.
Provide customer training.
Maintain accurate records of hours spent, work completed, and parts used.
Conduct monthly and annual stock counts on equipment and spares.
Monitor stock levels in terms of spares and consumables.
Update the National Coffee Technical Manager on work performed, customer requests, spares and consumables requirements, and difficulties encountered.

Skill and Attitude:

Ability to work methodically, autonomously and to a high standard.
Good communication, presentation, and inter-personal skills, including customer liaison.
Ability to prioritize work, meet deadlines, and handle pressure.
Attention to detail.
Identifies with the company and code of conduct.

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