Job Specifications: • Register claims and appoint assessors • Manage claims in terms of claims SLA • Make decision regarding merit - indemnify or not • Negotiate settlement • Manage the salvage process (motor & non-motor salvage) • Detection of fraud and management of fraudulent indicators • Keep the operational system updated • Provide thorough and timeous feedback to the relevant parties • Complaints resolution Qualifications & Experience: • Matric • NQF Level 4 - Full qualification (Short-term insurance) as set by regulation • Regulatory Exam Level 1 Successfully completed • A minimum of five (5) years´ claims handling experience (both commercial & personal lines) • DOFA confirmation from FSB • Ski system experience (Genasys system) will be an advantage
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