Jobs in Go!

We are looking for an experienced communications manager to help us draft, manage and improve on all our current customer touchpoints.Responsibilities:Draft all new customer communications.Track and report on all existing customer touchpoints.Audit and improve on the quality of all written touchpoints, ensuring that communications are clear, compliant and on-brand.Create and manage the processes for new client communication requests and/or product documentation.Work with the product development area to ensure that all customer facing documents are concise, simply worded, error-free and on-brand.Develop and implement effective communication strategies that build customer loyalty programs, brand advocacy, and customer satisfaction.Supervise projects to guarantee all relevant content is publication-ready.Work with the marketing area to create communication and marketing strategies for new products, launches, events, and promotions.Respond to communication-related issues in a timely manner.Create a crisis communication plan and draft the necessary communications.Requirements:Bachelor’s degree in communications, journalism, law, public relations, or relevant field.A minimum of two years’ experience in a similar role.Strong knowledge of communication practices and techniques.Outstanding written and verbal communication skills.Must be able to multitask and work well under pressure.A tech-forward mindset.Excellent organisational and leadership abilities.Previous experience in financial services will be advantageous. https://protool.gumtree.co.za/external-link-browser.html?urlaHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzU3MTE1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ&jid1794867&xid1320_57115 Apply Now

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Jobs in Go!