Jobs in Go!

The ideal candidate will be responsible for overseeing the day to day operations of the division, managing the team and work processes and meeting the divisions financial target. You will also be engaging with clients on a daily basis taking instruction and delivering diverse company secretarial services to clients. Responsibilities: Meet target and manage the budget requirementsManage the overall operations of the departmentMeeting client expectations in terms of service delivery and quality of workPlanning, organising and leading the work of teamManage the workflow processesEnsure policies and procedures are followedBuild relationships with clientsMaintaining quality by enforcing quality and excellent client service by analysing and resolving client service problems, managing the customer satisfaction surveys and net Promoter score results.Review processes and procedures for any potential improvement Qualifications: Diploma/degree Work Experience: 8 years experience in the field2 to 3 managerial experience Knowledge: Company ActKing IVCIPC proceduresSecretarial programme (Profsoft) https://protool.gumtree.co.za/external-link-browser.html?urlaHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82OTI3MzAxOT9zb3VyY2U9Z3VtdHJlZQ&jid1301884&xid69273019 Apply Now

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Jobs in Go!