Complex Manager - South Africa
Bunnings Warehouse
At Bunnings, you'll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers. By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference - to our customers and the communities where we live and work. As Complex Manager (Senior Retail Store Manager) of our Queenstown Warehouse, you'll make work fun - you're a people person who empowers and motivates your team to do their best. You do this by coaching them on expected customer service behaviours and turning them into product experts. You'll make sure your customers have team members to seek advice from in store, managing your rosters well to ensure sufficient coverage. Your store is your pride and joy - you've got your eye on the floor making sure everything is spick and span. You get your hands dirty, taking action on what needs to be done. What's involved: Manage the day to day operations of the store delivering a compelling customer experience Coach and empower your team to work, think and act safely Develop strategies and processes to ensure continuous improvement Oversee the development of the wider team with a clear focus on growing the capability of all team members Prepare budgets and maximise sales and profit through managing inventory, visual merchandising and marketing Engage the local community, and identify opportunities for community events and projects. Who we're looking for: Our ideal candidate will have previous experience in big box retail or a multi-site retail leadership role and be a store leader with proven ability to drive team performance of over 50. You will be friendly, informal and hold a consultative style when working with both internal and external stakeholders. You'll need: Experience in leading budgets and maximising profit growth A proven record of building service focused teams Experience in coaching and developing others The ability to support and drive change A strong safety awareness Flexibility to work rotational rosters, public holidays and weekends You'll be part of a workplace where you'll feel like you belong. There's so much on offer when you're part of the team. Our flexible and informal work environment helps bring balance between work and home. Then there's the fun stuff like team discount at Bunnings and other Wesfarmers brands, incentives, discounts from corporate partners (such as private health insurance) and cost price food and drinks at the Bunnings café. We also offer 12 weeks paid parental leave, regardless of gender, and you will have the opportunity to create a real difference in your community and environment. Join us and experience Bunnings from the other side of the counter. Please note that if your application progresses to the reference check stage, you may be required to submit a police check. If your search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.
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