REQUIREMENTS

DUTIES

Respond to emails and action requests such as booking conferences, as requested via email or telephonically
Assist clients with questions, queries & requests
Responsible for issuing, editing, or deleting passcodes managing this account maintenance
Working in a shared email box
Acceptance of booking requests
Manage and being fully responsible for all bookings from inception to completion
Setup of system for the conference call required by the client
Accuracy in ensuring the booking details are correct and no customer accounts are blocked on the system
Load booking on the inhouse system paying careful attention to all details
Corresponding with third party service suppliers for any event as required
Run tests to ensure everything is working smoothly
Action any dial outs assigned
Monitoring and doing lead on assigned conferences calls
Scanning active conferences
Answer any calls throughout the day including Investor Relation calls
Transferring Clients to their calls
Being lead operator on any Investor Relation call
Responsible for post mortem of conference (all as requested by client)
Send recording to client and for transcript
Setup recording for playback
Send Participant list
Send transcript to client once received
Salary: R negotiable dependent on experience