Content Administrator Umhlanga - Umhlanga Rocks
Careerbox
The content administrator is responsible for the content on company websites. To manage tasks and projects to a team of dedicated content producers. Also monitor website traffic. The Content Administrator (social media & Internal Communications) will be responsible for planning, scheduling, and posting of communication on all internal communication's social media platforms. The ideal candidate is a tech-savvy professional. A person who has attention to detail, self-starter, combined with time management and very good excel skills. You should be a ‘people person' with great customer service skills and the ability to manage stakeholders. Main Outputs and Responsibilities : Ability to carry out instructions from HOD, studio manager, head of video, head of design and/or clients. Liaise with stakeholders to determine their requirements. Plan and implement schedules - internal communications and social media. Work with video and graphics team to develop collateral for social media and internal communications. Where necessary work with copywriter to develop copy for posts and internal communication. Manage scheduling of social media and communication campaigns to align with marketing strategies. Respond to comments and customer queries in a timely manner. Monitor and report on feedback and online reviews. Build relationships with stakeholders and other support teams (IT and Facilities). Stay up to date with digital technology trends. Keep everyone informed regarding key issues, attend conduct regular meetings. Be able to manage own work throughout the planning and scheduling process, maintaining overall awareness of the team's actions, and ensuring that end results are delivered. Checking for accuracy and review of posts as a final check for errors or omissions. Living the Companies Behaviors Embrace the culture and live the spirit of, actively display and drive the organizational values and expected behaviors in everything we do. Training of internal company systems Work with head of video, head of design, creative director and HOD to move company forward in terms of the quality of all content that is generated for external and internal clients. Be always cost conscious whilst keeping company's best interest at heart. Level of Authority Ensure expenditure is within budget. Subject Matter expert Defines and provides the required authoritative processes. Day to day management of projects Management of tactical (1 month – 3 months) Size The Content manager has up to 2 direct reports. Skills and Competencies Proven work experience Excellent English verbal communication and writing Ensure the completeness, accuracy, and suitability of all data, and thoroughly research various ad-hoc requests related to content. Manage expectations, stay on top of tasks, and deliver results in a timely fashion. Excellent Time management and organisational skills Attention to detail and ability to multitask. Creativity, innovation, and passion for the industry Accuracy and a keen eye for detail and a critical mind Ability to work well under pressure and manage stress effectively. Ability to manage various projects at the same time. Ability to work well with different people from all parts of the business. Active listening Skills Initiative / Proactive attitude towards projects High level of self-motivation, commitment, and dedication Patience and concentration The ability to listen to others and to work well as part of a team. Professionalism and strong work ethic Matric Outstanding written English skills with good English communication At least 3 years' experience working. Computer literate with strong excel skills and ability to utilise Microsoft Office Applications BPO environment and experience advantageous.
Apply Now
Facebook
WhatsappRelated Jobs
Content Administrator - Umhlanga Rocks
Careerbox
...
Content Creator Umhlanga - Umhlanga Rocks
The Employment Channel
...
HR Officer - Hyper By The Sea
FreeRecruit
...
Visual Content Creator Market Related - Umhlanga Rocks
The Employment Channel
...
Social Media Specialist - Durban
...