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Contract Manager/Operations Manager - Johannesburg

Our client is looking for a Contract Manager to Manage financial and administration requirements as well as tyre tracking and costs within a Warehouse environment.


Responsibility

Effective management of operational processes and contracts/service
Develop and maintain procedures which relate to day to day operational requirements.
Working on the Warehouse Management System
Inventory Management
Ensure proper routing of deliveries and scheduling of vehicles to achieve delivery targets as per customer requirements.
Vehicle downtime is monitored, controlled and kept to a minimum
Vehicle, driver and cargo security
Optimal usage of fuel
No unnecessary route deviation
Ensure adherence to procedures pertaining to
Loading and offloading procedures (as per client requirements)
Safety and security standards
Optimal allocations of vehicles and staff
Timeous vehicle inspection
Identify, implement and maintain site/ depot specific requirements as per legislation, policy and customer requirements
Tyre management system

Effective customer relationship management
Undertake effective client relationship management
Including client entertainment when necessary
Audit the quality of service provided through personal interaction with the customer on an ongoing basis and timeous corrective action is taken when required

Monitoring and measuring

Management of financial and administration requirements
Monitor and Manage costs
Undertake accurate and timeous forecasting
Screen all suppliers by comparing costs, quality products and BEE
Authorize and submit cash book payments so that the costs are correctly allocated
Report weekly on projects contract revenue, kilometers and profits
Monitor and reconcile
Daily kilometers travelled
Monitoring fuel
Report on performance of the contact on a monthly basis
Manage and control all assets that are acquired and disposed of according to the relevant procedure and ensure accurate recording

Management of safety, health, environment and quality
Manage housekeeping, safety and quality by ensuring that all housekeeping audits are conducted regularly and that corrective action is taken if required. This includes
Condition of the vehicle
Appearance of drivers
Appearance of offices
Manage accidence and insurance
Ensure accident report keeping system is maintained
Safety and security orientation
Implement and manage an effective SHEQ system addressing all safety risks

Effective management of human resources
Effective Performance management
Develop performance standards
Measure performance accordingly for each position
Conduct Performance Reviews and evaluate performance on a regular basis
Coach and provide feedback on possible areas that can be developed or rectified
Correct performance when required and discuss problem areas and discuss possible actions that can be undertaken
Ensure effective record keeping by maintaining personal files for all subordinates
Develop a Workplace Skills Plan by assessing the development and training required by subordinates
Undertake purposeful recruitment as per operational requirements in line with Recruitment Procedures
Ensure that planned progress is made in terms of the Employment Equity Plan
Monitor employees remuneration and benefits and compare the monthly staff costs with budgeted allocations
Grievance
Human resources report monthly

Skills

Knowledge of Logistics and Supply Chain Management and Warehousing Management
Knowledge of fuel management
Experience in ad-hoc / open market logistics/Warehousing
Knowledge of equipment maintenance management
General knowledge of the operations and configurations of mechanical vehicles
Management and communication skills
Human resources management skills

Relevant written and verbal contracts / service level agreements
Knowledge of recruitment and disciplinary procedures
Knowledge of Company Disciplinary and Grievance procedures
Sound knowledge of policies and procedures in supply chain and logistics management
Knowledge of general expense management / budgeting

Qualifications

Degree or Diploma in Road Transport/Logistics/Warehousing/ Degree in Management with financial electives

5-7 years experience in a Logistics and Supply Chain management environment and Warehousing Distribution
5 Years PLUS for the most complex task (strategic planning focuses on the next year's activities)

National Bargaining Council Agreements (Road Freight)

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