NORTH-WEST UNIVERSITY (POTCHEFSTROOM CAMPUS) DIVISION: FINANCE AND FACILITIES DEPARTMENT: PROTECTION SERVICES POSITION NUMBER: P001343 VACANCY: CONTROL ROOM OPERATOR PEROMNES GRADE: 14 EMPLOYMENT TYPE: PERMANENT APPOINTMENT PURPOSE OF THE POSITION: To effectively and efficiently maintain safety and security on NWU Potchefstroom Campus. KEY RESPONSIBILITIES: Communication and Stakeholder Relations · Communicate effectively with all stakeholders with regards to protection services via telephone, radio and electronically. · Ensure compliance with the NWU Potchefstroom Campus regulations and standard operating procedure. Crime Information Management · Ensure that crime, incidents, and information are captured on Chase, Property Register. · Ensure that crime information received is reported to the Control Officer and necessary documents is completed. Operations · To monitor Fire detection and Intruder alarms, CCTV and to report dysfunctional cameras. · To act in the best safety and security interest of NWU Potchefstroom Campus community. · To dispatch first responders to attend to a reported incident. · Ensure that key control is done efficiently. · Regular consistent radio and telephone communication. · Effective incident management. · Ensure that all faults and deviations reported are captured timeously. Security · Capturing deployment(s) on chase. · Constant surveillance on hotspots areas. Disaster Management · Disaster management compliance, ensuring that there are immediate responses to relevant disasters. · Internal and external stakeholder communication with reference to incident response management plans and catastrophic incidents. Special Events and Emergency Services · Execute special duties during events as and when required. KEY FUNCTIONAL/ TECHNICAL COMPETENCIES: · Advanced Computer literacy skills (Microsoft Office: Word, Excel, and Email Program). · Excellent written and verbal communication (by radio and telephone) skills to effectively function within a multicultural and multilingual environment. Ability to work according to planning schedules with measurable intermediate goals. · Shift Worker KEY BEHAVIOURAL COMPETENCIES: · The proven ability to work with precision under pressure · Excellent judgement skills · Excellent communication skills · Interpersonal skills Customer service orientated · Excellent time management skills · Grade 12 (NQF Level 4). · Must be in possession of a Psira Grade C certificate or should be able/eligible to obtain registration. · A minimum of three (3] years' experience within the security industry. REMUNERATION: The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines. ENQUIRIES REGARDING JOB CONTENT MAY BE DIRECTED TO: Mr Des Ayob 018 299 2152 ENQUIRIES REGARDING RECRUITMENT PROCESS MAY BE DIRECTED TO: Ms Akhona Maqungo: 018 299 2624 CLOSING DATE: 07 August 2024 PLANNED COMMENCEMENT OF DUTIES: As soon as possible Kindly take note: applications must be submitted online through the official NWU vacancy website. Incomplete applications and those submitted through any other platform will not be considered. The University subscribes to and applies the principles of Employment Equity (EE) Act and is committed to transformation. Preference will be given to candidates from the designated groups, in accordance with the principles of the EE Act and NWU Employment Equity Plan. The University reserves the right not to make an appointment. Communication will be limited to shortlisted candidates only. If you are not contacted within two months from the closing date of this advertisement, please accept that your application was unsuccessful Apply Now

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Control Room Operator Potchefstroom - Potchefstroom

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