Coordinator Technical Durban - Durban
Absolute Career Personnel
Reference: PTA007344-Shell-1 Customer Service Coordinator URGENTLY needed for a mining and cranes division based in Durban. Responsibilities are as follows: Operational assistance to the Technical Advisors Handling of service requests. Arranging of service attendances Planning of engineer pool Preparation of project specific documentation Journal duty at weekends and bank holidays Checking and follow up of work reports Checking and arranging signing of timehseets Filing of project or work specific correspondence like certificates, data, protocols, paperwork, measuring protocols, MDE Data, MOM's, emails, etc. Support of commissioning jobs in the area of the service station Assist Head of Customer Service with HR Planning Working according to rules with internal software Opening and managing Jobs on internal system (SMS) Creating of work procedures and instructions Commercial control of Service contracts Operational planning and maintenance, including requesting quotations for repairs for lifting equipment, tools, etc. Internal administrative duties, gathering and capturing of checklists (weekly, monthly, annual, etc.), Asset control for Service department, including Asset count, Tool container Management, requesting quotes for replacement or acquisition of assets Service Department Fleet Control and Maintenance, including requesting quotations for repairs to vehicles, vehicle branding, etc Assisting Customer Service Administrator in compiling supporting documentation for invoicing Email CV plus payslip ASAP. Customer Service Coordinator URGENTLY needed for a mining and cranes division based in Durban. Responsibilities are as follows: Operational assistance to the Technical Advisors Handling of service requests. Arranging of service attendances Planning of engineer pool Preparation of project specific documentation Journal duty at weekends and bank holidays Checking and follow up of work reports Checking and arranging signing of timehseets Filing of project or work specific correspondence like certificates, data, protocols, paperwork, measuring protocols, MDE Data, MOM's, emails, etc. Support of commissioning jobs in the area of the service station Assist Head of Customer Service with HR Planning Working according to rules with internal software Opening and managing Jobs on internal system (SMS) Creating of work procedures and instructions Commercial control of Service contracts Operational planning and maintenance, including requesting quotations for repairs for lifting equipment, tools, etc. Internal administrative duties, gathering and capturing of checklists (weekly, monthly, annual, etc.), Asset control for Service department, including Asset count, Tool container Management, requesting quotes for replacement or acquisition of assets Service Department Fleet Control and Maintenance, including requesting quotations for repairs to vehicles, vehicle branding, etc Assisting Customer Service Administrator in compiling supporting documentation for invoicing Email CV plus payslip ASAP. R 16 000 - R 22 000 - Monthly
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