REQUIREMENTS

DUTIES

Liaising telephonically with clients and assisting with general queries and questions relating to artwork approval
Managing all internal e-mail correspondence between applicable departments directly related to allocated orders and approval of artwork for these orders
Assuring that all artwork received from Layout Artists is correct and received in time to achieve stipulated and predetermined deadlines
Assuring that every effort is made to receive clients approved artwork to achieve stipulated and predetermined deadlines
Keeping accurate record of all allocated orders and the status of each by use of online platforms provided to aid in workload management, meet deadlines and build a needed culture of transparency for all allocated orders
Supporting the sales team (Account managers and Management) with general operations to help reach team objectives and meet client needs
Managing all e-mail correspondence
Management of and assisting with the above-mentioned duties in the absence of and on behalf of colleagues within the same department